Returns & Exchanges
Your satisfaction is as big as Texas - we guarantee it
🤝 Texas-Sized Satisfaction Guarantee
Not completely happy with your order? We'll make it right with easy 30-day returns and exchanges.
Return Policy Overview
✅ What You Can Return
- • Unworn items with original tags
- • Items in original packaging
- • Defective or damaged products
- • Wrong size or color received
- • Items that don't match description
⏰ Return Timeframe
- • 30 days from delivery date
- • Items must be unworn and unwashed
- • Original tags must be attached
- • Include original packaging when possible
Easy Return Process
Contact Us
Email us or use our contact form to start your return. We'll send you a prepaid return label.
Pack & Ship
Pack your items securely, attach our prepaid label, and drop off at any shipping location.
Get Refunded
Once we receive your return, we'll process your refund within 3-5 business days.
🔄 Exchanges
Need a different size or color? We make exchanges easy! Follow the same return process and let us know what you'd like instead.
We'll ship your new item as soon as we receive your return - no waiting for refund processing.
Price differences will be charged or refunded accordingly.
💰 Refunds
Refunds are processed to your original payment method within 3-5 business days of receiving your return.
Original shipping costs are non-refundable unless the return is due to our error (wrong item, defective product, etc.).
Bank processing times may vary (typically 5-10 business days).
Special Situations
🚨 Defective Items
Received a defective item? We'll cover all return shipping costs and send a replacement immediately. Your satisfaction is our priority!
📦 Wrong Item Received
If we sent you the wrong item, we'll cover return shipping and send the correct item right away. Keep the wrong item until we sort it out!
📏 Sizing Issues
Not sure about sizing? Check our size guide before ordering. If the fit isn't right, we make size exchanges easy and fast.
🎁 Gift Returns
Returning a gift? No problem! We can process the return and issue store credit or help coordinate an exchange with the original purchaser.
Items We Cannot Accept for Return
- • Items worn, washed, or damaged by customer
- • Items with removed or damaged tags
- • Custom or personalized items (unless defective)
- • Items returned after 30 days
- • Items with odors (smoke, perfume, etc.)
Ready to Start Your Return?
Use our contact form to start your return process. Select "Return/Exchange" from the subject dropdown and provide your order details. Our team will respond with return instructions within 24 hours!